Lottogo Casino Login: How to Sign In and What's Inside Your Account

Signing in takes a few seconds. You need the email address you registered with and the password you chose when you opened the account. Nothing else is asked for at the login screen, and there is no code to type in from an email each time.

1. Open the site or the app

   Go to the homepage in your browser, or open the app if you are on iOS. The login control sits at the top of the page.

2. Enter your email address

   Use the same address you gave when you signed up. If you have changed email provider since, the old address is still the one tied to your account until we update it for you.

3. Enter your password

   Passwords are case-sensitive, so check that caps lock is off and that your keyboard has not added a trailing space.

4. Confirm and land in your account

   You arrive back where you expect to be, with your balance shown in the top right-hand corner and the green Deposit button beside it.

Your welcome bonus is waiting

Join today

One account covers the whole platform. The same login gives you the casino, live tables, Slingo, scratchcards, instant win games and lottery betting on EuroMillions, US Powerball, Mega Millions and Irish Lotto, with one balance behind all of it. You never need a second set of details to move between them.

You choose how you sign in. Desktop, a phone or tablet browser, and the iOS app all reach the same account, and your balance, bets and settings follow you from one to the next. There is nothing to download if you would rather stay in the browser, and Android players get the full library, live casino and lottery betting that way.

On iOS you only need to type your password once. After the first sign-in you can switch on Face ID or Touch ID, and from then on a glance or a fingerprint gets you in. It is quicker than typing, and it keeps your password off the screen in public.

Most failed logins come down to something small. Before you assume there is a problem with the account, work through the simple causes, because they account for the majority of cases.

• Check for caps lock, and for a space your phone has added at the end of the password.
• Make sure you are using the email address you registered with, not a newer one.
• Let your browser fill the field, then look at the character count rather than trusting a saved entry that may be out of date.
• Try a different browser or the app, which rules out a stored password that has gone stale.
• Turn off a VPN if you are using one, as it can interrupt the connection mid-sign-in.

If none of that gets you in, our support team can sort it out with you. Live chat is open 24 hours a day, every day, and you can also email us. We will confirm who you are before we change anything on the account, which is exactly what you would want us to do if somebody else were asking.

Every connection to the site is protected with SSL encryption, so your login details and your payment information are scrambled between your device and us. That applies to the browser and the app alike.

We are licensed and regulated in Great Britain by the Gambling Commission under account number 51692. Player funds are held in segregated accounts, kept apart from the money we run the business with, and the games you play are independently certified by iTech Labs and eCOGRA and tested by laboratories approved by the Gambling Commission.

• Use a password you use nowhere else. A password shared with another site is only as safe as that site.
• Sign out on shared devices. Face ID and Touch ID are for your own phone, not a borrowed one.
• Keep your details current. Your name, date of birth and address are what we check your identity against before your first withdrawal, and a mismatch slows that down.
• Open the site yourself. Type the address or use your own bookmark rather than following a link from a message you did not expect.

Play your way, every day

Start now

Verification is part of the same protection. We confirm your identity before the first payout, and the check is usually electronic and near-instant. Photo ID and proof of address are only asked for when the automated check cannot complete on its own.

Your signed-in account is where everything is managed. The balance sits in the top right-hand corner, with the cashier a tap away, and the rest of your activity is grouped so you are not hunting for it.

• Your balance and cashier. Deposits from £5 with no fees, and payouts back to the method you used.
• Daily Drops. A fresh set of offers for existing players every day, including deposit bonuses, free spins and cashback.
• My Bets & Tickets. Your lottery entries live here, and subscriptions can be started, paused, cancelled or restarted at any time with no minimum term.
• Slots tournaments and Drops & Wins. Weekly prize pool events running on selected slots.
• Your email preferences. Personalised offers based on how you play are sent by email, and you decide whether you want them.

If you are signing in for the first time after opening an account, the welcome package is waiting on your first qualifying deposit: 100% up to £4,600 plus 100 free spins, with 10× wagering to complete within 7 days, a £20 minimum single deposit and a £5 maximum stake while wagering is running. No code is needed at any point.

The controls that keep your play in proportion are all behind your login, and you can change them whenever you like. You are asked to set a deposit limit while you sign up, and that limit stays yours to adjust afterwards. Tightening a limit takes effect straight away; loosening one is deliberately slower.

Register in minutes and play

Play now

Gambling should be entertainment you pay for, not a way to make money, and every game can lose. Setting a deposit limit before you play takes a minute and removes the decision from a moment when it is harder to make. Free support is available from GambleAware, GamCare, Gordon Moody, the National Gambling Helpline and Take Time To Think.

Sometimes a login is refused because you asked for it to be. A play break, a cooling-off period or full self-exclusion closes access for the length you chose, and it cannot be lifted early by chat, by email or by opening a second account. That is the point of it: the decision you made with a clear head holds.

We are integrated with GAMSTOP, the cross-operator self-exclusion scheme. If you are registered with GAMSTOP you will not be able to open an account with us or sign in to an existing one for as long as that registration runs. Curfews work in the same way on a smaller scale, locking the account during the hours you set and opening it again afterwards.

If you are stuck outside your account, you do not have to wait for office hours. Live chat runs 24/7 and is reachable from the browser and the app alike; a chatbot handles the first questions and passes you to an agent. You can attach files to a chat message, which makes it simple to send across anything we need to confirm who you are.

Email support is there as well, and the on-site Help Centre holds a knowledgebase and answers covering account, payment and bonus questions. Support at Lottogo Casino is provided in English. However you reach us, have your registered email address to hand, because that is the first thing an agent will ask for.